Privacy Policy

28Solutio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our legal document automation platform.

Please read this privacy policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

• Name, email address, and contact information
• Billing information and payment details
• Account credentials
• Information contained in documents you create
• Communications with our support team

Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

• Device information (browser type, operating system)
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing transactions and sending related information
• Sending administrative information and updates
• Responding to inquiries and providing customer support
• Improving our platform and developing new features
• Protecting against fraudulent or unauthorized activity
• Complying with legal obligations

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: We share information with third-party vendors who assist in operating our platform (payment processors, cloud hosting, analytics)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: We may share information for other purposes with your explicit consent

We implement appropriate technical and organizational security measures to protect your personal information, including:

• 256-bit SSL/TLS encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Access controls and authentication measures
• Employee training on data protection

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Opt out of marketing communications

To exercise these rights, please contact us at info@28solutio.com.

We use cookies and similar tracking technologies to collect information and improve our services. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy, please contact us: